> How does it work? What's the catch?
UnlimitedIRL works with some of the largest wireless data wholesalers to provide upload priority data plans for content creators & media production. All of our plans are unlimited, unthrottled, and prioritized for the fastest possible upload speeds.
> How are these plans different from my unlimited cell phone plan on a carrier?
Unlimited phone plans are ONLY unlimited for PHONE usage, and oftentimes throttled after a certain threshold (such as 15gb or 22gb). Tethering, or mobile hotspot, is typically not supported or limited to 5-10gb. This is the equivalent of a couple hours of streaming. In contrast, all of our plans offer unlimited tethering to your cellphone, laptop, or LiveU™ Solo - at the highest possible speeds!
> Can I bring my own devices?
Yes! See our SIM-only offerings here.
However, if you're building your own IRL backpack, it is important to note that many modems are incompatible with the LiveU™ Solo or require special configuration. We cannot offer support for BYOD modems should issues arise.
All of our rental modems are preconfigured for optimal service, and the deposit is always refundable if you decide not to keep them.
All of our plans may be used individually to connect to laptops and phones without a LiveU™ Solo. However, you should consider a LiveU™ Solo if you are looking into our Complete Data Kit, which comes with four separate modems. The LiveU™ Solo will bond together the four cellular connections to create a high-fidelity stream, while load-balancing traffic during times of network congestion.
> Can I use UnlimitedIRL data plans for downloading as well?
While optimized for streaming, our plans also support unlimited download.
> Can I use these plans internationally?
Our Worldwide Plan offers unlimited data in over 200 countries around the world. USA-only plans are for domestic use only. See a list of countries you can use your Worldwide plan in here.
> Are there any cancellation fees?
No. We do not have contracts with any of our plans. If you do not return the hotspot equipment when you cancel, your deposit will be forfeited.
> How long does an order take to ship?
All orders are shipped free via Priority Mail (2-3 Day) within 48 hours. You will receive a tracking link via email as soon as it has been processed through our warehouse. International orders are shipped free via USPS First Class International (7-10 Day). If you would like to expedite your order, please contact us after placing your order.
UnlimitedIRL provides content creators and the live streaming space with high priority QCI upload data throughput, ensuring the highest quality and the most resilient broadcast.
Terms of Service
While our plans are marketed towards "IRL" content creators on Twitch.tv, YouTube and other live streaming sites, there is nothing preventing people from purchasing a subscription to our services for other purposes. As such, we must make the following disclaimer: Our services are not designed to be used as a source of home internet or to be relied upon for the purpose of placing VoIP calls. Our Plans are to be used only in their advertised bundled devices. Removal of our SIM's to be used in another device, even if technically possible, will result in the line being disconnected and cancelled. You agree to release, indemnify, defend and hold harmless UnlimitedIRL and its representatives if you fail comply with these rules, including if Plans are used in cell phones, by transferring the SIM from their bundled devices, for the purposes of placing voice calls including 9-1-1 service, which includes any damage or loss as a result of the greater possibility of network congestion and/or reduced speed in the routing of 9-1-1 dialed calls.
Misuse of our services may lead to action on our part, including cancellation of your service without advanced notice. You will be contacted if misuse is identified and action is being taken on our part. Misuse includes, but is not limited to: International usage on US Only plans, which are to be used ONLY within the United States of America and its territories, including Puerto Rico. International data usage on "USA Only" plans, including Canada and Mexico, without prior consultation or communication with UnlimitedIRL may result in your line being disconnected and cancelled, illegal activity of any kind, inappropriate data usage, including use which causes network disturbances for our service providers, and/or any use disallowed by our service providers.
Resale of UnlimitedIRL data services is strictly prohibited. Uptime can not be guaranteed. For uptime SLA agreements, please contact us.
None of our services include a contract. Each payment made towards service is for the following month. You may cancel your subscription with us at anytime, simply by returning your hotspot equipment or releasing your deposit. Deposits are taken on the cost of the modems, and are returned after cancellation; minus a $30 activation fee and a $20 restocking fee per shipment. If you'd prefer to cancel and keep the units, we'll keep the deposit. Refunds on service are expressly not allowed, besides where required or mandated by law. Members will be notified if the terms of their service change, including our right to modify or stop service at anytime. Promotional discounts are applied to the grand total, thus deposit refunds will see an equivalent deduction.
(*) Worldwide Unlimited can be, in some areas, affected by circumstances beyond reasonable control, including generally unstable service in war zones, regional weather events, natural disasters, local network prioritization policy management, frequency mismatch and other reasonably unforeseen circumstances. Service is routed through US servers to bypass potential local firewall restrictions and to allow network providers to monitor data usage and ensure proper billing. Worldwide Unlimited data services are subject to change at anytime.
UnlimitedIRL collects some information in order to provide our services: a shipping address to properly deliver the hotspots, a contact number and email address to create a user account to allow our members to access their billing information on file and their current subscription via our Sign In page. as well as notify the member of any complications or issues with their service or billing.